GENERAL TERMS OF USE
1- Hosting Terms of Use
1.1: E-mail sending limit is up to 100 Pieces / Hour. Serinav.com may change hourly shipments.
1.2: Backups taken by the customer are hosted on the server for 15 days and can then be automatically removed by the system.
1.3: Packages cannot be used for purposes that would contradict the concept of web hosting, such as file sharing, file/data storage, download center or backup area.
1.4: Packages cannot be used for bulk / spam email sending. Serinav.com may restrict hourly shipments when deemed necessary.
1.5: The customer is responsible for backing up his data. Our company cannot be held responsible for possible data loss.
1.6: The goodwill quota for backup is 5 GB. There is no backup guarantee for data exceeding 5 GB.
1.7: A 100% transportation guarantee cannot be given for free site transportation service.
1.8: Unlimited features are based on good faith use. The aim here is for our customers to use their packages in good faith without any limits. There is a CPU limit application based on this principle in the packages. Goodwill monthly traffic usage checkpoint is 50GB. The goodwill disk usage checkpoint is 10GB.
1.9: Unless stated otherwise in our packages, the CPU usage limit is 100% of one processor core. In certain packages, this rate can go up to 400%.
1.10: Unless stated otherwise in our hosting packages, the file limit (inode limit) is 200,000.
1.11: In all hosting packages, park/alias domains can only be used for peer publication of the current website. For uses other than website publication (mail, etc.), Serinav may suspend the relevant services without notice.
1.12: Addon/Alias/Peer/Parking domain names used in hosting services can be used if they are registered as a domain name service in the user account. In case of using domain names that do not belong to the user or registered with a different company, proof of the right to use the domain name belongs to the user. Serinav may stop publishing these additional domain names and remove them from the hosting service when deemed necessary.
1.13: In the shared hosting infrastructure, no additional functions can be provided other than the PHP functions provided on the control panel. Our users who want to install a 3rd party module on top of their standard applications (Wordpress, Opencart, etc.) must check these functions and install the applications.
1.14: Users receiving service from our shared hosting infrastructure do not have SSH access rights.
1.15: The use of php functions exec, escapeshellarg, popen, proc_open is not allowed in our shared hosting infrastructures.
1.16: Serinav.com may periodically monitor resource usage (CPU, file number / size, MySQL, MSSQL, Traffic, Disk usage, etc.) and ask the customer to reduce its resources. In cases where package limits or good faith usage principles are exceeded, the system may automatically limit, stop, redirect to a special page or restrict.
1.17: Serinav.com, for active packages without notifying the user when deemed necessary, regardless of criteria such as resource usage or server performance; Can change IP, server and infrastructure.
1.18: The use of benefits such as campaigns, promotions, discounts, free additional time, etc. is specific to the company and the individual, unless otherwise stated. If it is determined that the benefits obtained from accounts created through different name, e-mail or phone records etc. are used outside the framework of the determined rules, Serinav may suspend the relevant account and service without notice and request the payment of the difference in the relevant benefit from the user.
1.19: Each account has a single administrator account. If a user opens accounts with different or similar names or information, Serinav may suspend the relevant accounts and services without notice. Can close access to accounts.
1.20: Serinav.com has the right to terminate the service and refund at any time without giving a reason.
1.21: Serinav.com reserves the right to make changes in hosting packages and the articles affecting these packages and all other elements.
2- Domains that are not allowed to be registered / transferred
Domains that do not comply with the items listed below are not allowed to be registered, transferred or hosted on our servers. Domains found to not comply with these rules may be deleted without prior warning.
2.1: Domains that are not in compliance with the law No. 5651 regarding the regulation of publications made on the internet and the fight against crimes committed through these publications
2.2: Commercial bank names (garantisube, ypkrdsube, akbanksube etc.)
2.3: Credit card / bill payment point names (cardode, billode, etc.)
2.4: Names referencing various online games (Metin2, mt2, etc.)
3- Content Not Allowed
The sites/content listed below are not allowed to be hosted on our servers.
3.1: Contents that are not in compliance with the law No. 5651 regarding the regulation of publications made on the internet and the fight against crimes committed through these publications
3.2: Toplist Sites
3.3: IRC Scripts / Bots
3.4: IRCD (IRC Servers)
3.5: Proxy Scripts / Anonymizers
3.6: Content that may lead to phishing/phishing
3.7: Image Scripts (like Photobucket or Tinypic)
3.8: Auto Surf / PTC / PTS / PPC Sites
3.9: IP Scanners
3.10: Bruteforce Programs / Scripts / Applications
3.11: Email Bombers / Spam Scripts
3.12: Banner Conversion Networks (Commercial banner conversion sites)
3.13: File Upload / Mirror Scripts (such as Rapidshare, Hotfile)
3.14: Commercial Audio / Radio broadcasting sites
3.15: Seizure / Bank debt notes
3.16: High interest programs (HYIP) or related sites
3.17: Investment sites (FOREX, E-gold exchange, Second Life / Linden Exchange, Ponzi, MLM / Ponzi scheme)
3.18: Sites to load money to the card
3.19: Lack of necessary permits for the sale of state-controlled substances
3.20: High-interest banking programs
3.21: Lotto / Gambling Sites
3.22: MUDs / RPGs / PBBGs
3.23: Hacker-oriented sites / archives / programs
3.24: Sites that promote illegal activities
3.25: Forums or other websites that distribute or link to warez / pirated / illegal content
3.26: Bank debt securities and exchange programs of these notes
3.27: Fraudulent Sites (including, but not limited to, aa419.org & escrow-fraud.com)
3.28: Mailer Pro etc. email marketing / sending sites
3.29: Software to send e-mail by clicking on the button
3.30: Broadcasting of live sports events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc.)
3.31: Automatic send-to-friend software
3.32: Anonymous or bulk SMS sending applications
3.33: Bitcoin Etc. Sites related to Miners, Barter, Exchange, Trading
3.34: PayDay Debt sites (programs related to PayDay loans or debt partnerships)
3.35: Child pornography and other pornography
All other content, including child pornography, that could potentially harm children and minors is strictly prohibited. Any website containing child pornography or links to it will be stopped immediately without notice.
3.36: It is prohibited to run cron jobs for less than 15 minutes on any web hosting or reseller account
Policies
1: Providing trouble-free and high-standard service to all our users is our top priority. The rules and limits mentioned in the package details are determined within the scope of this priority. According to this; Consumption of disk, traffic, CPU and other resources is not allowed to be at a level that would negatively affect our main system and the users sharing this system.
2: All our individual and corporate users have the right to use a healthy e-mail service. All other measures we take, such as our zero tolerance policy against spam, are intended to ensure the continuity of this service.
3: We recognize that data can be valuable to our users, no matter what service they use. However, we do not know how much this value is. We expect our users to notify us if this value is more than the monthly value of the hosting service fee.
For this reason, we recommend that our users regularly backup their sites on their computers, even if they receive backup service. We want each of our users to know that they are 100% responsible for taking a backup, regardless of the service they receive. Even if additional backup service has not been purchased from us in case of possible data loss, if we have backups taken against system errors, we will be happy to share these backups with them.
4: We would like to point out that our packages and the resources and limits of the packages are always checked on the basis of good faith use, and all transactions are carried out taking this principle into consideration.
5: Insulting/acting rude behavior to any of our employees will result in suspension/termination of your account/service(s). In such a case, your membership will be terminated and the contract will be terminated without any refund.
INFORMATION TEXT OF PERSONAL DATA PROTECTION LAW NO. 6698 (“KVKK”)
As Serinav LTD (referred to as "Serinav"), we attach importance to the personal data and privacy of our valued customers (referred to as "customers").
Personal data obtained within the framework of the principle of privacy of private life and respect for fundamental rights and freedoms are processed by our company within the scope of the Personal Data Protection Law No. 6698 (“KVKK”).
Processing; It is defined in Article 3 of the KVKK as the processes of recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available and classifying personal data.
Personal Data Collected and Method of Collection
In order to benefit from our services within the context permitted by the legislation, Serinav provides your name and surname, company title, if any, address, telephone numbers, e-mail address, current invoice information, T.R., which you declared in the membership form when registering to our site. Your ID number, access and traffic information, e-mail correspondence, telephone conversations with our call center, communication and interaction with our social media accounts are recorded and used.
We collect it through your communication to us verbally, physically or electronically, to fulfill our legal obligations, to fulfill the sales contract between Serinav and the customer, and for the reasons stipulated by law.
Recording of Personal Data and Areas Where It is Used
Your personal data will be processed by Serinav for the following purposes within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK.
Providing products or services, planning before and after sales processes, planning and execution of technical support operation processes, ensuring continuity of communication in the execution of services such as infrastructure or technical maintenance, repair and installation of the service being offered.
Keeping financial and accounting records. Increasing our service quality. In all transactions that pose a risk, obtaining the approval of the person who carries out the transaction / having it carried out and confirming their identity information. Providing information upon request by judicial and administrative authorities. Periodic campaign studies, if the approval text is marked, sending newsletters and notifications within this framework. Creating customer risk analysis, ensuring security audits.
To whom and for what purposes personal data will be transferred
Your personal data is not shared with third parties. Your personal data is transferred to the servers of the applications we use so that we can perform certain activities. These are as follows:
For the purposes of money collection and refund in credit card payments, your name, surname, e-mail address, invoice number, amount, payment date will be sent to PAYTR Payment Enterprises Inc., from which the virtual POS service is received. (Referred to as PAYTR) company. Your credit card information can optionally be recorded on PAYTR to be used in your next payments.
3D Secure is mandatory when registering a credit card and making payments using the card registered in the customer panel. In the automatic renewal process, shooting can be done without 3D Secure and the service can be renewed automatically. Serinav staff and managers cannot view any data except the last 4 digits of your credit card information, even if you request it.
It is stored in an encrypted form on iPara, not in our company's database. Paraşüt Yazılım Teknolojileri A.Ş. uses a registered e-mail service to send invoice data to the customer by our finance department. It is recorded by the company and its software. In order to create a stamp duty declaration and approve invoices, customer name, surname, T.R. It is possible to transfer the identification number, tax office, country, city, tax number and contract amount to our financial consultancy firm (Financial Advisor Halil Emre Ünlü).
In addition to all these, personal data is shared with the General Directorate of Security, prosecutor's offices and courts due to our legal obligations.
Rights of Personal Data Owner Under KVKK No. 6698
In accordance with Article 11 of the KVKK, you have the right to apply for the following purposes.
Learning whether personal data has been processed. Requesting information if personal data has been processed. Learning the purpose of processing personal data and whether they are used in accordance with their purpose. Knowing the third parties to whom personal data are transferred at home or abroad. In case personal data is incomplete or processed incorrectly Do not ask for them to be corrected.
In this context, requests received by Serinav will be finalized within 30 days at the latest.
Send your wet signed petition to Serinav LTD. to exercise your rights stated above. - You can send it to the address 71-75 Shelton St, London WC2H 9JQ, United Kingdom through a notary or deliver it in person with your ID. You can also send an e-mail to info@Serinav.com from your registered or known e-mail address, along with your ID.