INFORMATION TEXT OF PERSONAL DATA PROTECTION LAW NO. 6698 (“KVKK”)
As Serinav LTD (referred to as "Serinav"), we attach importance to the personal data and privacy of our valued customers (referred to as "customers").
Personal data obtained within the framework of the principle of privacy of private life and respect for fundamental rights and freedoms are processed by our company within the scope of the Personal Data Protection Law No. 6698 (“KVKK”).
Processing; It is defined in Article 3 of the KVKK as the processes of recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available and classifying personal data.
Personal Data Collected and Method of Collection
In order to benefit from our services within the context permitted by the legislation, Serinav provides your name and surname, company title, if any, address, telephone numbers, e-mail address, current invoice information, T.R., which you declared in the membership form when registering to our site. Your ID number, access and traffic information, e-mail correspondence, telephone conversations with our call center, communication and interaction with our social media accounts are recorded and used.
We collect it through your communication to us verbally, physically or electronically, to fulfill our legal obligations, to fulfill the sales contract between Serinav and the customer, and for the reasons stipulated by law.
Recording of Personal Data and Areas Where It is Used
Your personal data will be processed by Serinav for the following purposes within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK.
Providing products or services, planning before and after sales processes, planning and execution of technical support operation processes, ensuring continuity of communication in the execution of services such as infrastructure or technical maintenance, repair and installation of the service being offered.
Keeping financial and accounting records. Increasing our service quality. In all transactions that pose a risk, obtaining the approval of the person who carries out the transaction / having it carried out and confirming their identity information. Providing information upon request by judicial and administrative authorities. Periodic campaign studies, if the approval text is marked, sending newsletters and notifications within this framework. Creating customer risk analysis, ensuring security audits.
To whom and for what purposes personal data will be transferred
Your personal data is not shared with third parties. Your personal data is transferred to the servers of the applications we use so that we can perform certain activities. These are as follows:
For the purposes of money collection and refund in credit card payments, your name, surname, e-mail address, invoice number, amount, payment date will be sent to PAYTR Payment Enterprises Inc., from which the virtual POS service is received. (Referred to as PAYTR) company. Your credit card information can optionally be recorded on PAYTR to be used in your next payments.
3D Secure is mandatory when registering a credit card and making payments using the card registered in the customer panel. In the automatic renewal process, shooting can be done without 3D Secure and the service can be renewed automatically. Serinav staff and managers cannot view any data except the last 4 digits of your credit card information, even if you request it.
It is stored in an encrypted form on iPara, not in our company's database. Paraşüt Yazılım Teknolojileri A.Ş. uses a registered e-mail service to send invoice data to the customer by our finance department. It is recorded by the company and its software. In order to create a stamp duty declaration and approve invoices, customer name, surname, T.R. It is possible to transfer the identification number, tax office, country, city, tax number and contract amount to our financial consultancy firm (Financial Advisor Halil Emre Ünlü).
In addition to all these, personal data is shared with the General Directorate of Security, prosecutor's offices and courts due to our legal obligations.
Rights of Personal Data Owner Under KVKK No. 6698
In accordance with Article 11 of the KVKK, you have the right to apply for the following purposes.
Learning whether personal data has been processed. Requesting information if personal data has been processed. Learning the purpose of processing personal data and whether they are used in accordance with their purpose. Knowing the third parties to whom personal data are transferred at home or abroad. In case personal data is incomplete or processed incorrectly Do not ask for them to be corrected.
In this context, requests received by Serinav will be finalized within 30 days at the latest.
Send your wet signed petition to Serinav LTD. to exercise your rights stated above. - You can send it to the address 71-75 Shelton St, London WC2H 9JQ, United Kingdom through a notary or deliver it in person with your ID. You can also send an e-mail to info@Serinav.com from your registered or known e-mail address, along with your ID.